TrackPoint is approved for use and is currently available to educators and students participating in USask’s 2025–26 TrackPoint Pilot. Contact gmctl@usask.ca to learn more.

What is TrackPoint?

TrackPoint.ai is an AI-powered oral simulation and communication practice platform designed to help learners rehearse the kinds of spoken interactions they are likely to encounter in the professions they are preparing to enter.

Learners can practice oral conversations with AI-generated conversational partners, including client or patient interactions, workplace conversations, oral interviews, presentations, and negotiation scenarios. The platform also provides automated feedback intended to help learners refine their oral communication performance over time.

For more information on what GenAI is and how it can be used to support teaching and learning, see the GenAI overview.

What is the purpose of TrackPoint?

TrackPoint gives learners opportunities to practice profession-specific oral communication in a low-stakes environment and receive immediate feedback on their performance. Potential educational applications include:

  • Job interview preparation
  • Public speaking and presentation rehearsal
  • Profession-specific oral communication practice
  • Workplace conflict simulations

Not what you’re looking for?

Why use TrackPoint?

TrackPoint may be valuable in courses where students need repeated practice with profession-specific oral communication. Educators often provide this practice through peer role plays, simulated patients or clients, instructor-led scenarios, or clinical placements, but these opportunities can be limited or difficult to scale.

TrackPoint can help prepare students for those experiences and extend them by providing repeatable, self-directed practice with interviews, presentations, negotiations, client or patient conversations, and other profession-relevant oral interactions. The platform also provides feedback to help learners refine their oral communication skills before and between higher-stakes practice opportunities.

Learning Technology Ecosystem (LTE) Principles

TrackPoint most directly address these LTE goals:

Designed for reflection and growth - Learning is refined and extended through prompted and supported opportunities to focus on understanding and next steps.

Inclusive of learning-centered assessment- Learning and feedback are iterative, and assessment comes from multiple sources, including self, peers, teachers, and outside experts.

Best Practices

  • Review the GenAI Literacy Framework to guide appropriate GenAI tool use for you and your students.
  • Complete the USask AI Literacy Tutorial and ask your students to complete it as well to develop a shared understanding of responsible and effective GenAI use.

DO

DON'T

Align simulations with course learning outcomes and the oral communication skills students need to develop.

Do not use activities that are not clearly connected to course goals or disciplinary communication expectations.

Use TrackPoint.ai for low-stakes practice, formative development, and preparation for higher-stakes oral communication opportunities.

Do not use TrackPoint as a high-stakes assessment.

Incorporate reflection after simulations and encourage students to use feedback to revise and try again.

Do not plan for one simulation attempt to be enough for meaningful oral communication development. Provide multiple opportunities.

Provide clear criteria or rubrics so students know what effective oral communication looks like in the discipline.

Do not use the AI feedback as the sole source of assessment or decision-making.

Frame AI feedback as developmental and something students should interpret critically. Encourage students to discuss and share their results with peers.

Do not assume feedback is always accurate, neutral, or free from bias.

Use TrackPoint to extend access to oral practice before and between role plays, clinical placements, simulated patients or clients, presentations, and interviews.

Do not treat TrackPoint as a complete replacement for authentic human interaction or professional practice settings.

Support for TrackPoint

Technical Support

(Why isn't this working?)

USask IT supported

Training Support

(How do I learn to use this tool?)

Gwenna Moss Centre for Teaching and Learning Supported

Vendor Supported

Teaching Support

(How do I teach with this tool?)

Gwenna Moss Centre for Teaching and Learning Supported
  • Email GMCTL for support with designing and integrating TrackPoint oral simulations into courses, including aligning simulations with learning outcomes, incorporating practice and reflection, and using simulations for formative learning.

Tool Evaluation

Technologies are evaluated based on their alignment with the Learning Technologies Ecosystem Principles.  Click to see explanations of each principle and a justification of the rating. You can also view a complete blank rubric to see more details or read about the assessment process.

Learning must be found easily at any time, and all learners and teachers have equitable access, regardless of culture, language, ability etc. 
More Information

Rating: Serious Concerns

  • Accessibility standards:
    • TrackPoint's voice-based interaction model may create barriers for some learners if alternative participation options are unavailable.

  • Cost of use for USask students:
    • The tool is freely available to students.

  • Platform/device:
    • The platform is browser-based and accessible through standard web browsers without requiring specialized hardware beyond a microphone and internet connection.

  • Offline access:
    • No offline functionality.

Learning is a process of meaning-making, constructed through learning with others, and as a part of an intentional, deliberate system within a course and across experiences.
More Information

Rating: Moderate Concerns

  • Collaboration:
    • TrackPoint supports active participation through simulations and role-play activities. Interactions are between the learner and AI rather than among learners.

  • Sharing:
    • The platform is primarily designed for individual practice rather than community knowledge-building.

Learning is refined and extended through prompted and supported opportunities to focus on understanding and next steps.
More Information

Rating: Moderate Concerns

  • Reflection and revision:
    • TrackPoint is intentionally designed around repeated practice, feedback, and revision. Learners can engage in multiple simulation attempts, review feedback, and refine future performances. This iterative process aligns strongly with reflection and growth

Learning is most effective when systems are designed to help learners find, create, and/or repurpose significant content for the value of themselves and others.
More Information

Rating: Moderate Concerns

  • Creating:
    • TrackPoint supports the creation of original spoken content through presentations, interviews, negotiations, and professional communication activities. Learners actively generate responses rather than consume content passively.

  • File format:
    • TrackPoint provides a feedback report that can be downloaded.

Learners create and control spaces for learning, understanding and retaining ownership, and purposefully choosing how and when they share.
More Information

Rating: Moderate Concerns

  • Archiving, saving, and exporting data:
    • Learners can not save, archive, export, or transfer recordings, transcripts, feedback reports, or learning analytics.

  • Data privacy and ownership:
    • Under USask’s Enterprise agreement with TrackPoint your data is protected and stored within Canada.

  • Bias:
    • AI-generated communication feedback may be influenced by biases related to language, accent, communication style, or cultural norms.
  • Sign Up/Sign In:
    • TrackPoint is currently part of an AI pilot and has not been released university-wide.

  • Customization:
    • Most customization of the tool occurs at the design and building phase between TrackPoint and the instructor. Limited aspects of the tool can be customized by students to suit the learning context and outcomes.

Learners need to work in a system that is fluid and requires a minimum number of steps in systems that are intuitive and integrated.
More Information

Rating: Works Well

  • Interface:
    • A streamlined interface focused on initiating and completing simulations.

  • Additional downloads:
    • No browser extensions or additional software downloads are required.

  • Functionality:
    • The platform provides AI roleplays, communication coaching, scenario customization, and feedback functionality aligned with its stated purpose of communication skills development.
  • Environmental impact:
    • Insufficient evidence.

Learners exist in accessible networks, and connect to the experiences, concepts, people, and ideas that they need.
More Information

Rating: Serious Concerns

  • Scale:
    • The platform is marketed as a scalable solution capable of providing individualized coaching and communication practice to large numbers of learners simultaneously.

  • Communication flexibility:
    • The tool allows users to communicate through different channels (audio, document uploads).

Learning and feedback are iterative, and assessment comes from multiple sources, including self, peers, teachers, and outside experts.
More Information

Rating: Moderate Concerns

  • Feedback:
    • Providing feedback is a core function of the platform. Learners receive feedback after practice activities and can use that feedback to improve future performance.

  • Sources for Feedback:
    • Feedback is generated by the trained AI model. For custom role plays, educators define the parameters of the feedback.
  • Learning Data:
    • The platform collects performance and feedback information, but educator access to learning data, and reporting capabilities, are not clearly documented.